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The Human Resources Institute of New Zealand

Enhanced Interviewing Skills for HR Professionals

Presented by the Human Resources Institute of New Zealand
Led by Keith McGregor

Introduction

The selection decision is one of the most important, and at times most challenging, decisions that a manager has to make. The impact of hiring a poor candidate (or even missing out on a good one) can be significant. Not surprisingly there has been an ongoing search for objective systems that reduce the amount of guesswork involved and give a deeper understanding of what the candidate is really like. This search has led to the development of sound processes to assess competencies but has been less effective in finding ways to assess the key areas of personality traits, attitudes and values.

Level: General

Course Description

This skills based workshop teaches participants how to accurately assess both competencies and personality. It explains when behavioural event interviewing is most useful and when an indirect behavioural technique is more effective. The programme provides a clear structure covering pre-screening, short listing, interview preparation, questioning techniques, note taking, legal considerations, minimising candidate nerves, detecting deception, interpreting answers, referee checks and report preparation.

Previous course participants have remarked that they were surprised at how easy the techniques were to apply and the valuable insights they gained into the attitudes and values of the candidates.

Learning Objectives

  • Identify the knowledge, skills and attitudes required for a role

  • Design targeted competency questions based on CV analysis

  • Make appropriate use of direct and indirect behavioural interviewing

  • Detect possible deception and identify areas of doubt

  • Interpret the information obtained and report against competencies

  • Set up a process to validate selection decisions

HRINZ HR Competencies Include

  • HR Delivery (Staffing & Recruitment, Legal Compliance)

Advice and support to the organisation in the application of staff recruitment and selection methodologies, including undertaking job analysis and writing job descriptions and competency profiles.

Who Should Attend

All HR practitioners involved in participating in or advising on staff selection

The Presenter - Keith McGregor

Keith McGregor is the Director of Personnel Psychology NZ Ltd. Keith began his career as an organisational psychologist with the Air Force and since leaving Defence in 1986 has been heavily involved in private and public sector selection. Keith is the content developer of the SelectorGroup on-line tests Selector Professional, CareerStep and Selector Insight and has recently completed a review of chief executive selection in the public sector. Keith is a registered psychologist and coordinates the IO Psychology Special Interest Group for the Wellington Branch of HRINZ.

Comments from Past Participants

"I really enyoyed this course...it is the first time in awhile I have been so energised and interested in training received that I was discussing it on the weekend!" (Comment from a delegate at the 8th July 2011 Wellington workshop)

"This workshop gave me confidence in being able to delve into the overall aspects of the candidates personality rather than just competencies. Thank you" (Comment from a delegate at the 8th July 2011 Wellington workshop)

"I have been on many short courses over the years and this was the best. I learned a lot." (Comment from a delegate at the 5th August 2011 Wellington workshop).

"I thouroughly enjoyed the course. I have had 5 interviews since where I used the methods that Keith taught us and it has already proved to be invaluable. My confidence in interviewing candidates has improved tremendously as a result of the course. Really, really liked Keith's presenting style. This course is a must for every HR professional. Thanks HRINZ for bringing this course to us!! (Comment from a delegate at the 7 October 2011 Tauranga workshop).

2012 Dates and Venues

Auckland 25 May, 8.30-4.30pm (Register Now)
Venue: Conference Room 1, Waipuna Hotel and Conference Centre, 58 Waipuna Road, Mt Wellington, Auckland
 

Christchurch 7 August, 8.30-4.30pm (Register Now)
Venue: Treasury Room, The George, 50 Park Terrace, Christchurch
 

Wellington 9 October, 8.30-4.30pm (Register Now)
Venue: Wellington TBC

Registration Fees

HRINZ Members: $895.00 + gst
Non Members: $1,295.00 + gst

Your course fee includes morning, afternoon tea and lunch.

Cancellations

Please see the cancellation policy.

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